Refund and Cancellation Policy

You can try finnMCP free before paying. The trial needs no payment details and ends automatically. You are never charged unless you choose to subscribe.

• Subscriptions are billed monthly in advance, per assigned seat.
• When seats are added or removed during a month, the change is prorated: added seats are charged for the rest of the period and removed seats are credited against your next invoice.
• Prices exclude VAT and other taxes, which are added where applicable.

You can cancel at any time. An owner or admin can cancel in finnMCP under Settings → Manage billing, or by emailing support@finnmcp.com.

Cancellation takes effect at the end of the current monthly billing period. You keep access until then and are not charged again. There are no cancellation fees.

Because you can cancel at any time and keep access until the end of the paid period, payments for the current or past billing periods are not refundable, including for unused time or seats, except:

• where you were charged in error, for example a duplicate charge or a charge after cancelling;
• where the Service was unavailable for a significant part of a billing period because of a fault on our side;
• where a refund is required by applicable law.

Approved refunds go back to the original payment method, normally within 5–10 business days depending on your bank.

Email support@finnmcp.com within 30 days of the charge with your organisation name and the invoice number. We aim to reply within two business days.

Aspen Point Group AB (org. no. 559377-7716), Sweden. Email support@finnmcp.com.